Compare Medical Alert Services
We Have a Solution for Everybody
Make the choice of getting a medical alert device stress-free. All Victoria Lifeline services offer affordable monthly fees, no long-term contracts, and no upfront equipment purchase required.
| HomeSafe | HomeSafe with Fall Detection | On the Go Mobile | On the Go Smartwatch | |
|---|---|---|---|---|
| Coverage at home: | Yes | Yes | Yes | Yes |
| Coverage away from home: | No | No | Yes | Yes |
| Waterproof/Resistant Help Button: | Yes | Yes | Yes | Yes |
| Advanced fall detection: | No | Yes | Yes | Yes |
| GPS-enabled: | No | No | Yes | Yes |
| In-Home Communicator: | Yes | Yes | No | No |
| Landline connection: | Yes | Yes | No | No |
| Wireless connection: | Yes | Yes | Yes | Yes |
| Two-way voice communication via: | In-Home Communicator | In-Home Communicator | Help Button | Help Button |
| NO Equipment Charge (up front): | Yes | Yes | Yes | Yes |
| Self-Testing Unit: | Yes | Yes | Yes | Yes |
| 24/7 access to Canadian based Response Center: | Yes | Yes | Yes | Yes |
| Month-to-month billing: | Yes | Yes | Yes | Yes |
| Professional Installation: | Yes | Yes | Yes | Yes |
| Complete equipment warranty & maintenance: | Yes | Yes | Yes | Yes |
Supporting Individuals with Cognitive Concerns
For individuals with cognitive or memory challenges, staying safe and independent can be a concern. That’s why we offer specialized senior safety device solutions designed to provide peace of mind for both users and caregivers.

On the Go with Wandering

MedReady® Medication Dispenser
Each Plan Includes
No Long-Term Commitment
Get help at the press of a button. No hidden fees and no long-term contracts! Contact us today to learn how Victoria Lifeline can keep you or your loved ones safe.
A Community Partner of the Victoria Hospital Foundation
We’re invested in the health and well-being of the people in our community. Our goal is to help you live with independence for as long as possible.
No Landline? No Problem.
We now have a wireless option! With more people choosing cellular phones over a traditional landline service, we now have a wireless option. The Lifeline wireless communicator connects to the Response Centre using a third-party wireless network.
Ready to take the next step?
Fill out our contact form and we’ll be in touch with you soon.
∗If able, you should always press the button that you wear. Fall detection does not detect 100% of falls. Undetectable falls can include a gradual slide from a seated position, such as from a wheelchair, which may not register as a fall. Certain limitations are subject to third-party cellular provider availability and coverage. The signal range may vary. Lifeline wireless communicators connect to the Lifeline Response Centre using the third-party cellular provider. No additional wireless equipment is needed. A customer phone number is required to enroll in the service. For use in Canada only. Please call our Response Centre in advance of your vacation for instructions when travelling with On the Go. Lifeline may not always be able to determine your location. On the Go Mini can be worn with a pacemaker. The standard On the Go button cannot be worn with a pacemaker. Consult with your healthcare provider.
