Manitoba's Favourite Medical Alert Systems
Our Lifeline services are designed to provide peace of mind in your home and on the go. Live your life with as much independence as possible with 24/7 access to help.
Supporting Senior Living in Manitoba for Over 35 Years
24/7 Response
Our Response Centres are available 24/7 and staffed with highly trained Response Associates.
No Long-term Contracts
There’s no long-term contract so you can use our service for as little or as long as you need.
Personalized Care Plan
We work with you to create a care plan that works for you. You pick who we call and when!
Local Support
We install the equipment in your home & provide free, ongoing service.
Sometimes, one-size doesn’t fit all
Find The Right Medical Alarm For You!
Lifeline at Home
Our original, easy-to-use standard service includes your choice of a wrist or pendant-style button.
Lifeline with Fall Detection
On the Go Mobile
Get 24/7 access to emergency assistance both inside your home and outdoors with GPS locating technology.
On the Go Smartwatch
Our Purpose
Lifeline medical alert systems support the independence and well-being of seniors and people living with disabilities while also assisting those who want to age in place.
More Manitobans Choose Victoria Lifeline Over Any Other Medical Alarm Service
We’re much more than just a life alert button! We’re supporting senior living and Manitoba’s vulnerable by offering Manitobans local, in-home service, setup, support, and education. We support healthier and more independent lives.
Falls are no joke!
One in three seniors in Canada experiences one or more falls every single year.
Falls are responsible for 85% of injury-related hospitalizations among seniors.
Over 1/3 of seniors are admitted into long-term care following hospitalization for a fall.
Source: canada.ca
A Community Partner Of The Victoria Hospital Foundation
For over 35 years, Victoria Lifeline has helped people lead safe & independent lives across the province. We’re integrated into the healthcare system and reinvest profits to advance healthcare. Our goal is to help you live at home for as long as possible.
Trusted In Our Community
Victoria Lifeline is available in over 350 Manitoba communities, installed and serviced by an amazing network of Senior Service Providers who live and work in your community.
Already Know That Lifeline Is Right For You?
Your safety with the push of a button. Experience the freedom of living your life with an extra layer of protection.
Client Testimonails
What Our Subscribers Have Said About Lifeline
“It’s been a lifesaver, quite literally. I’ve gained five extra years because of it.”
Helen, Lifeline Subscriber
“Without this service, we are told it is very likely that she would not have survived. It gives us great peace of mind to know that if she needs it help is at hand.”
Wesley, Caregiver of Lifeline Subscriber
“If you are living alone, you should have Lifeline. I’m always telling my friends about it. They call me Mrs. Lifeline.”
Joyce, Lifeline Subscriber
What Do We Offer?
We Have Options For Everybody
Sometimes, one size doesn’t fit all. We have several buttons, each designed to meet the needs of different types of individuals. Check out our different service plans!
Resources for Caregivers
Caring for a loved one can be difficult. Especially, if you are unfamiliar with the resources that are available to you. Victoria Lifeline can help! Our senior resource guide is filled with crucial resources for older adults in Manitoba.
Referred by Healthcare Professionals
Healthcare professionals trust us to help their patients live safely at home. With a fast and easy referral process, Victoria Lifeline is integrated into the healthcare system.
Solutions for those who Wander
On the Go with Wandering lets caregivers track their loved ones’ locations when they leave home, and 24/7 emergency support is just a button press away.
Subsidy Program
To ensure everyone has access to the service, HomeSafe subsidized rates start as low as $21/month for those who qualify.
MedReady® Medication Dispenser
We offer more than just PERS buttons. MedReady is a simple, affordable & automated way to help manage your medications and make sure they’re being taken.
13 Years of BBB Accreditation
We take pride in our A+ rating with the Better Business Bureau. For the past 13 years, we have maintained a strong relationship with our community and subscribers through honesty, trust, and ethical business practices.
Our Blog
Stay Informed & Live Your Best Life
Senior Stair Safety: Staying Independent and Safe at Home
Tips for Senior Stair Safety and how to help prevent falls at home. Practical ways to make stairs safer and support aging in place.
Fall Prevention Tips: Helping Older Adults Prevent Falls
Learn how to prevent falls, stay active, and enjoy the winter season safely. Tips for seniors to avoid slips and trips on icy surfaces during the winter months.
Improve Sleep and Learn About its Impacts on Older Adults
Sleep plays an important role in healthy aging, but many older adults struggle with it. Learn why sleeping gets harder with age and tips to improve sleep.
Frequently Asked Questions
How does the Victoria Lifeline medical alert system work?
Lifeline’s medical alert system provides around the clock coverage in case of an emergency. Some systems, like our HomeSafe with fall detection, are even equipped with innovative technology that can detect a fall and automatically alert our 24/7 Response Centre.
When an emergency occurs, the subscriber can also press their Lifeline button, worn as either a bracelet or pendant, connecting them to our trained professionals. This rapid response offers peace of mind for seniors and their families.
*Lifeline with fall detection does not detect 100% of falls. If able, you should always press the button if you need help.
How does the Victoria Lifeline medical alert system work?
Lifeline’s medical alert system provides around the clock coverage in case of an emergency. Some systems, like our HomeSafe with fall detection, are even equipped with innovative technology that can detect a fall and automatically alert our 24/7 Response Centre.
When an emergency occurs, the subscriber can also press their Lifeline button, worn as either a bracelet or pendant, connecting them to our trained professionals. This rapid response offers peace of mind for seniors and their families.
*Lifeline with fall detection does not detect 100% of falls. If able, you should always press the button if you need help.
How does Victoria Lifeline help caregivers?
Lifeline’s support extends beyond the seniors it serves, offering caregivers invaluable peace of mind. Caregivers experience a sense of relief from the constant worry about their loved one living alone or experiencing a medical emergency.
This real-time support allows caregivers to take some time for respite, giving them the freedom to attend to other responsibilities or simply take essential breaks knowing that Lifeline’s reliable emergency response system is in place.
How does Victoria Lifeline support independence for seniors?
Lifeline’s medical alert buttons are a pivotal tool for seniors, fostering independence in their daily lives. Our innovative buttons serve as an immediate connection to assistance, allowing older adults and people living with medical conditions to confidently engage in their daily routines without the fear of being alone during an emergency. By simply wearing the button, seniors can live with confidence knowing that help is just a button press away.
Does Victoria Lifeline offer a fall detection button?
Lifeline’s medical alert systems, including options like HomeSafe with Fall Detection, & On the Go Mobile Service are designed to detect falls. These systems incorporate innovative technology that can recognize a fall automatically. When a fall is detected, the system initiates an alert, notifying our 24/7 trained response associates.
This feature adds an extra layer of safety and assurance for clients with real time assistance during a fall or emergency situation.
*Fall detection feataure does not detect 100% of falls. If able, you should always press the button if you need help.
How much does Victoria Lifeline cost?
The cost of Lifeline varies based on the selected system or package. With pricing starting as low as $21 a month, we offer various options tailored to individual needs to ensure affordability and flexibility. For the last 25 years we’ve operated a subsidy program, so eligible subscribers can access our products at subsidized rates, making sure they are accessible and affordable for Manitobans. For detailed pricing information and to inquire about eligibility for our subsidy program, please explore our product catalogue or contact our customer service team.
Why is having an emergency response system important?
Having a personal emergency response system, especially for seniors, is important for several reasons:
Prompt Assistance: In the event of a medical emergency or fall, immediate help is vital. Personal emergency response systems like Victoria Lifeline provide fast access to help at the press of a button or through automatic fall detection*.
Peace of Mind: For seniors and their families, knowing that help is readily available in emergencies provides a sense of security and peace of mind. It allows seniors to maintain their independence while having a safety net in place.
Minimizing Risks: Prompt response to emergencies can help minimize risks associated with falls, injuries, or medical issues. Early intervention can also prevent situations from escalating.
24/7 Support: Lifeline’s emergency response operates around the clock for continuous support regardless of the time of day or night.
Independence: By having access to a reliable personal emergency response system, subscribers can continue living independently in their own homes, knowing that help is just a button press away if needed.
*The fall detection feature does not detect 100% of falls. If able, you should always press your button if you need help.
Who should wear a medical alert button?
Medical alert systems, like those offered by Lifeline, are particularly beneficial for:
Seniors Living Alone: Older adults living independently can wear a medical alert device as a safety measure in case of emergencies, providing reassurance to both them and their families.
Individuals with Medical Conditions: Those with chronic illnesses, disabilities, or specific medical conditions, regardless of age, can also benefit from wearing medical alert devices for peace of mind and 24/7 access to help.
Individuals at Risk of Falls: Seniors or individuals at risk for falls can wear a medical alert device equipped with fall detection to access help in the event of a serious fall. The button is designed to automatically summon help when a fall is detected and the subscriber can’t activate the device manually.*
People with Limited Mobility: Those with limited mobility or physical disabilities can wear medical alert devices for quick access to help when needed, even if they cannot reach a phone or call for help.
Anyone Seeking Peace of Mind: Medical alert devices are not restricted to specific age groups or conditions. Anyone who desires an added layer of safety and assurance can benefit from wearing a medical alert device like those offered by Lifeline.
*The fall detection feature does not detect 100% of falls. If able, you should always press your button if you need help.
Why is the Lifeline Medical Alert Service great for Canadian Seniors?
Tailored Solutions: Our systems are perfect for our Canadian winters, and can support independent living both inside and outside the home. Our clients want and deserve personalized, face to face service which is why we offer professional installation of the equipment by our trained representatives.
24/7 Support: Lifeline can provide round-the-clock support, offering seniors access to immediate assistance any time of the day or night, regardless of where they are in Canada.
Customized Features: Our medical alert systems offer features like Fall Detection & mobile cellular capabilities which are specifically designed to address the needs of active Canadian seniors, providing an added layer of safety.
Peace of Mind: For Canadian seniors and their families, Lifeline offers peace of mind by offering quick access to emergency services and professional, real-time support through our Lifeline Response Associates. Trust is an important factor when deciding which medical alert service to choose, and Victoria Lifeline has been helping Manitobans for over 35 years.
Community Focus: As a local, not for profit Manitoba company that reinvests proceeds into the community through the Victoria Hospital Foundation, our commitment to serving Canadian seniors extends beyond just providing services, emphasizing community support and well-being.
Accessibility: Victoria Lifeline’s subsidy program provides Manitobans with access to a medical alert servcie regardless of age, ability or income.
Our dedication to addressing the unique needs of Canadian seniors makes Lifeline’s medical alert systems an excellent choice for safety and support in the event of an emergency.
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Our Address
Unit #1-756 Pembina Hwy
Winnipeg, Manitoba
R3M 2M7
Office Hours: Mon-Fri 9:00 am – 5:00pm