On the Go Mobile Medical Alarm Services
These advanced mobile medical alarm buttons are designed to keep you safe wherever you are, whether at home or on the go. GPS locating and fall detection sensors help responders quickly locate you or a loved one in an emergency.
A mobile medical alarm is recommended for:
Mobile medical alarm devices are ideal for those who lead an active lifestyle and frequently spend time outside the home. Whether you enjoy socializing, volunteering, running errands, or exercising independently, this mobile solution provides reliable support wherever you go.
Independence shouldn't be restricted to the home
Manitobans are active, on-the-go people and we enjoy the great outdoors year-round! Support your active lifestyle by giving yourself the freedom to safely do what you love. Wherever. Whenever. Stay protected anywhere in Canada with its GPS locator and automatic fall detection, ensuring quick access to help even if you are unable to press the button yourself.
Manitobans are active year-round. Stay safe while doing what you love!
How Does The Mobile Medical Alarm Work?
1. Summon Help
Press your Lifeline Help Button at any time. The fall detection feature can automatically call for help if it detects a fall, at home or on the go.¹
2. Hear a Reassuring Voice
A Lifeline response associate will quickly access your personal profile and assess the situation and quickly pinpoint your location through your mobile pendant.²
3. Receive the Right Care
A Response Associate will contact a friend/family member or Emergency Services as needed and follow up to confirm help has arrived.
One Size Doesn't Fit All.
Our On the Go mobile medical alarm devices provide reliable protection beyond the home, ensuring you can stay independent and active with confidence. We offer two options, both designed to quickly connect you to help when you need it most.
On the Go (Standard Size Button)
Wear the On the Go Button around your neck both inside and outside the home for access to help when you need it! The On the Go Button is designed to automatically place a call for help if a fall is detected and you are unable to push your Help Button.¹
On the Go Mini
The smallest medical alarm device on the market! On the Go mini is our premium, sleek, and most compact and lightweight mobile medical alarm button. It offers the same 24/7 monitoring and location tracking as our normal On the Go button but at a fraction of the size.
More than a GPS
24/7 Response Centres
Our Canadian-based Response Centres are available 24/7 and staffed with professionally trained and caring Associates.
Two-way Voice Communication
On the Go features locating technologies, including Advanced GPS, so no matter where you are, we can get you the help you want.²
Superior Automatic Fall Detection
Fall detection technology can automatically call for help if it detects a fall, even if you aren’t able to push the button.¹
What's Included?
In the On the Go Mobile Service, you’ll receive
Personal Alarm Button & Charging Station
The On the Go Mobile Button comes ready to use right out of the box, with everything you need to stay safe and connected. The compact personal alert button features a built-in two-way speaker and microphone, so there’s no need for a separate communicator box. The device also comes with a convenient wireless charging station, making recharging simple and hassle-free. With reliable 4G LTE connectivity, you don’t need a separate phone or cellular contract to stay protected.
Notable Features
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Your help button has a wide range, so you can call for help anywhere in and around your home within the range of the communicator.
All-in-one System
This single-piece system provides fast access to help whenever and wherever you need it.
Waterproof
Whereas most mobile products on the market today are water-resistant, you can wear both of our buttons in the shower or bath, where falls often occur.
You're in Charge
Choose whether our Response Centre dispatches a family member, close friend or emergency services when help is needed.
Rechargeable Battery
The battery can last up to five days on a single charge. However, we still recommend charging daily. A simple to-set-up charging station is included.
Airplane Mode
The Button can be put in airplane mode when you travel by plane.
Uninterrupted Support
Since you can wear your Lifeline Personal Help Button at all times, unlike a cell phone, it should always be easily within reach.
Works Across Canada
It works across Canada, providing reliable emergency response wherever cellular coverage is available. Whether you’re at home, running errands, or travelling within the country, help is just a button press away.
Still Undecided?
We also offer a free in-home or virtual consultation with a trained Victoria Lifeline fall prevention educator. With no obligation to sign up for the service, the home consultation is a great opportunity to ask questions.
No Long-Term Commitment
Get help at the press of a button. There are no hidden fees and no long-term contracts! Contact us today to learn how Victoria Lifeline can keep you or your loved ones safe.
Ready to take the next step?
Fill out our contact form and we’ll be in touch with you soon.
Frequently Asked Questions
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Can I travel across Canada with my On the Go Mobile button?
Yes. If you are away more than one night, we recommend bringing your On the Go button with the charger. If you know in advance you will be travelling, let us know so we can set up a temporary profile and review what you need to do. Please notify us when you have reached your destination and always send a test call through.
Can I bring my On the Go button with me to travel outside of Canda?
No. We cannot monitor On the Go subscribers outside Canada. Please refer to your Service Agreement for more information.
Can I take my On the Go button on a plane?
You will need to put your On the Go Mobile button in Sleep mode. This is outlined in your Instructions for Use.
How long will the charge last on my On the Go mobile medical alert button?
The length of battery charge depends on the mobile service you are using. Please refer to the quick set up guide for more information. In general, we recommend that you charge your On the Go Mobile button daily.
Is there a wrist version of the On the Go?
Yes! While the On the Go is a pendant-style mobile alert device, we do offer a smartwatch option for those who prefer a wrist-worn device. Our On the Go Smartwatch provides the same reliable emergency response with built-in two-way communication and GPS tracking, all in a sleek and comfortable design.
¹If able, you should always press the button that you wear. Fall detection does not detect 100% of falls. Undetectable falls can include a gradual slide from a seated position, such as from a wheelchair, which may not register as a fall. ²Certain limitations are subject to third-party cellular provider availability and coverage. The signal range may vary. Fall detection does not detect 100% of falls. Lifeline wireless communicators connect to the Lifeline Response Centre using the third-party cellular provider. No additional wireless equipment is needed. A customer phone number is required to enroll in the service. For use in Canada only. Please call our Response Centre in advance of your vacation for instructions when travelling with On the Go. Lifeline may not always be able to determine your location. On the Go Mini can be worn with a pacemaker. The standard On the Go button cannot be worn with a pacemaker. Consult with your healthcare provider.