Local: (204) 956-6777 | Toll Free: 1-888-722-5222
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Local: (204) 956-6777 | Toll Free: 1-888-722-5222

Compare Medical Alert Services

We Have a Solution for Everybody

Make the choice of getting a medical alert device stress-free. All Victoria Lifeline services offer affordable monthly fees, no long-term contracts, and no upfront equipment purchase required.

HomeSafe HomeSafe with Fall Detection On the Go Mobile On the Go Smartwatch
Coverage at home: Yes Yes Yes Yes
Coverage away from home: No No Yes Yes
Waterproof/Resistant Help Button: Yes Yes Yes Yes
Advanced fall detection: No Yes Yes Yes
GPS-enabled: No No Yes Yes
In-Home Communicator: Yes Yes No No
Landline connection: Yes Yes No No
Wireless connection: Yes Yes Yes Yes
Two-way voice communication via: In-Home Communicator In-Home Communicator Help Button Help Button
NO Equipment Charge (up front): Yes Yes Yes Yes
Self-Testing Unit: Yes Yes Yes Yes
24/7 access to Canadian based Response Center: Yes Yes Yes Yes
Month-to-month billing: Yes Yes Yes Yes
Professional Installation: Yes Yes Yes Yes
Complete equipment warranty & maintenance: Yes Yes Yes Yes

Supporting Individuals with Cognitive Concerns

For individuals with cognitive or memory challenges, staying safe and independent can be a concern. That’s why we offer specialized senior safety device solutions designed to provide peace of mind for both users and caregivers.

Service Options_Wandering Image

On the Go with Wandering

Includes GPS tracking and geofencing capabilities, allowing caregivers to set up safe zones and receive alerts if a loved one moves beyond them.

Go to Service

Service Options_MedReady Image

MedReady® Medication Dispenser

An automated medication dispenser that provides audible and visual reminders while dispensing the correct dosage at the right time.

Go to Service

Each Plan Includes

Lightweight & comfortable to wear. Day or night.

Water-resistant so you can wear it in the bath or shower.

Equipment that will notify the Response Centre if a power failure or low battery is detected.

No Long-Term Commitment

Get help at the press of a button. No hidden fees and no long-term contracts! Contact us today to learn how Victoria Lifeline can keep you or your loved ones safe.

Women wearing OTG Mini talking with doctor

A Community Partner of the Victoria Hospital Foundation

We’re invested in the health and well-being of the people in our community. Our goal is to help you live with independence for as long as possible.

No Landline? No Problem.

We now have a wireless option! With more people choosing cellular phones over a traditional landline service, we now have a wireless option. The Lifeline wireless communicator connects to the Response Centre using a third-party wireless network.

Lifeline HomeSafe Cellular Communication Box

Ready to take the next step?

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∗If able, you should always press the button that you wear. Fall detection does not detect 100% of falls. Undetectable falls can include a gradual slide from a seated position, such as from a wheelchair, which may not register as a fall. Certain limitations are subject to third-party cellular provider availability and coverage. The signal range may vary. Lifeline wireless communicators connect to the Lifeline Response Centre using the third-party cellular provider. No additional wireless equipment is needed. A customer phone number is required to enroll in the service. For use in Canada only. Please call our Response Centre in advance of your vacation for instructions when travelling with On the Go. Lifeline may not always be able to determine your location. On the Go Mini can be worn with a pacemaker. The standard On the Go button cannot be worn with a pacemaker. Consult with your healthcare provider.